1. What data we collect
We collect only the data necessary to provide the service: phone number, email address, country of residence, car model, your given name and surname in Latin letters as in your passport, and your passport number — the latter is required to register the number with the telecom operator. We do not collect or store copies or photos of documents, card details (payments are processed by the payment gateway), geolocation, or contacts from your address book.
2. How we use data
- To issue and activate your Chinese eSIM
- To communicate with you regarding service
- To improve our service quality
- To comply with legal requirements
3. Data sharing
To register the number we share your given name and surname in Latin letters, your passport number and your phone number with the telecom operator. Card details are processed by the payment gateway and are not shared with us. Visit data is processed by the analytics services Yandex.Metrica and Google Analytics. We do not sell your data or share it for marketing purposes.
4. Data retention
Your data is stored on secure servers for the duration of your eSIM service and up to 1 year after termination, unless otherwise required by law.
5. Your rights
You may request deletion, access, or restriction of your data processing. Contact us at support@esender.su.
6. Cookies
We use minimal cookies for site functionality (session, language preferences) and analytics. You may disable cookies in your browser settings.
7. Policy changes
We may update this policy. The latest version is always available on this page.
8. Contact
For privacy inquiries: support@esender.su