Key facts
- The master account is the car's main account: the vehicle itself, the second driver, over-the-air updates and subscriptions live on it, and it is always tied to a +86 number.
- The Chinese SIM card for the master account is issued against an international passport: name and surname in Latin letters as in the document, plus the passport number. No document photos, no selfie.
- Issuance takes from 30 minutes to 2 hours after the procedure starts. Payment: Russian card, SBP, or bank transfer for companies — no Chinese card, no Alipay, no Chinese bank account.
- You do not insert a physical SIM card: the number runs on our side. Any smartphone works, no eSIM support needed, no QR code — SMS arrive in an app on your phone.
- The number is valid for 1 year and is renewed. We remind you two months in advance: losing the number means losing access to the car account.
Why the master account needs a Chinese SIM card
Chinese car makers (Li Auto, Zeekr, BYD, Chery, Geely, Avatr, Voyah, Nio, XPeng and others) send the confirmation code only to Chinese +86 numbers. SMS never leaves China for other countries — that is how the Chinese operators work, not an app bug.
The master account is more than a login. The car and its remote functions, the second driver, software updates and subscriptions are attached to it. The +86 number is the key to that account: it is needed at first registration, at password recovery and when the car changes hands. That is why the number is not a one-time SMS but a permanent part of the setup — it has to stay active while you use the app.
How to get a Chinese SIM card for the master account
- 1. Request on the website. Leave a phone number or Telegram — the manager confirms the brand, model and what exactly fails in the app.
- 2. Data for the issuance. An international passport (name and surname in Latin letters, passport number) and the car details for the compatibility check. No Chinese passport.
- 3. The number is issued. From 30 minutes to 2 hours from the start. Payment by Russian card, SBP or bank transfer.
- 4. Registration in the app. The client enters the +86 number, receives the code in the app and binds the car to the master account.
The team checks compatibility with your car before issuing: if the number does not fit, the money is returned.
Can a local SIM card or a free online number work?
No. A local number does not receive codes from Chinese apps — the SMS is simply not delivered outside China. Free and disposable online numbers do not work either: they are shared with everyone using the service, live from minutes to a day, are not registered in your name, and access to the account cannot be recovered through them. A master account is tied to a number for years.
If the master account still belongs to the previous owner
A typical case with a used Chinese car: the vehicle is bound to the previous owner's account and their number is unreachable. The solution is a new +86 number in the buyer's name plus recovery of the account. Recovery is a separate service; the previous owner does not take part — the team walks the process through step by step.
Which brands work with +86 numbers
Li Auto (Lixiang), Zeekr, BYD, AITO, Avatr, Voyah, Chery, Exeed, Geely, Deepal, Changan, MG, Great Wall (Haval, Tank, ORA), GWM, Nio, XPeng, Xiaomi, Leapmotor, Omoda, Jaecoo, Wuling and other Chinese brands. The exact compatibility for your model is confirmed before issuance.