A Chinese +86 number is a real SIM card registered to a specific person. That is why an identity document with your name in Latin letters is required: a foreign passport. A Chinese passport, a Chinese bank card, Chinese residency and tax or social-security numbers are not required.
What we need from the passport
- First and last name in Latin letters — exactly as in the document, taken from the machine-readable line, not a free-form transliteration.
- The foreign passport number.
- Nothing else: no photo of the data page, no photo of the cover, no selfie.
Why a foreign passport and not an internal ID
The number is registered in Latin script, so the document must spell your name in Latin letters. An internal ID, a driving licence or a tax number spells the name in Cyrillic or another national script, so they do not work. A foreign passport of any country is fine — Russia, Kazakhstan, Belarus, Armenia, Uzbekistan and others.
What to do if you do not have a foreign passport
- Apply for a foreign passport through your national service (in Russia — Gosuslugi or an MFC). Issuing times depend on the region and the booklet type: from a few weeks to a few months.
- While the document is being issued, place a request with us: we will check in advance that your car app is supported and tell you which details we will need.
- Once you have the document, send us your name in Latin letters and the passport number. The +86 number is issued within 30 minutes to 2 hours.
Common mistakes
- Sending a free-form transliteration (for example "Serghei" instead of "Sergei"). Use the spelling from the passport, otherwise registration in the app will fail.
- Sending photos of the documents when they are not needed: plain text is enough — name, surname and document number.
- Assuming an internal ID will do. It will not: the name in it is not in Latin letters.
The number is then linked to your car app: registration, master account, digital key and remote functions. Confirmation codes arrive to your number, and you see the SMS in the app. Support is available in Russian and English.