Key facts
- Chinese car apps deliver the verification code only to +86 numbers — SMS is never sent to numbers from other countries.
- No Chinese passport required: the number is issued against your international passport, name and surname in Latin letters.
- Issuance takes from 30 minutes to 2 hours after the issuance procedure starts.
- The number works as an eSIM: a separate profile, your main SIM keeps working. No QR code needed — SMS arrive in an app on the phone.
- The number does not work for WhatsApp, Telegram, Instagram or Facebook — Chinese numbers are not accepted there.
The master account is the car's main account: drivers are linked through it and remote functions, updates and subscriptions are enabled there. When a car is resold, the number changes or access is lost, recovery always hits the same wall — the verification code goes only to a Chinese +86 number.
When this matters
- Used car: the account still belongs to the previous owner
- The account was registered in China and access is gone
- The number linked to the account was lost
- The app does not get past the login screen
How recovery works
- The owner sends details: phone, email, your name and surname in Latin letters as in your passport, the passport number and, if available, the car VIN.
- We issue a Chinese +86 number as an eSIM — usually within one day.
- The owner installs the eSIM: no need to change the phone.
- They recover or create the master account in their brand's app with that number.
We work with all brands: Zeekr, Li Auto, BYD, Chery, Geely, Nio, XPeng, Voyah, Avatr, Great Wall, MG. Support in English and Russian; renewal in one year with a reminder in advance.